About Us
From humble beginnings to industry leaders
Neil Kool Air Conditioning Services is a company grounded on providing an excellent level of customer service, professional technical assistance, and extensive after-sales service and support. We believe every customer should be treated as if they were our only customer.
Our story started 20 years ago when our company was just a sole trader, with a vision to grow into one of the largest Air Conditioning companies in the country, pushing an excellent level of customer service relationship.
We have since invested in extensive training to ensure our customers receive the level of care and priority they deserve. Today we are privileged to connect with over 120,000 clients in our 2 decades of business, still keeping and treating each one as though they were our only client.
Our Mission
To provide an excellent level of service in the air conditioning field, surpassing what our country knows to be great service. We strive to set the benchmark for quality, reliability, and customer care in every project we undertake.
Our Values
The principles that guide everything we do:
- Trust
- Excellence
- Accountability
- Safety
- Service
- Innovation
- Gratitude
Our Services
We offer a comprehensive range of air conditioning solutions for residential and commercial properties.
Installation (Residential & Commercial)
We provide installation services for homes and businesses, including central air, ductless mini-splits, rooftop units, and packaged systems. Each system is customized to fit your space and deliver efficient, reliable cooling.
Repairs (Residential & Commercial)
Expert AC repair for homes and businesses. We quickly find and fix issues like leaks, thermostat problems, compressor failures, and electrical faults to get your system running again.
Preventative Maintenance Services
Regular maintenance for homes and businesses to keep AC systems running smoothly. This includes filter changes, cleaning, inspections, and system checks to prevent problems and extend unit life.
Portable AC Units & Portacoolers
We supply portable AC units and portacoolers for temporary or extra cooling. Perfect for events, job sites, warehouses, and emergencies where regular AC isn't possible.
Specialized HVAC integration across all property types
Our team specializes in all technical aspects of HVAC integration across the full spectrum of commercial properties. Whether we are engineering high-efficiency, multi-zone systems for townhouses and apartment buildings or executing high-stakes retrofits in major industrial facilities, we adhere to the most rigorous industry standards.
We understand that in complex residential developments and medical centres, there is no margin for error when it comes to air quality and comfort. Our expertise ensures that every project — from new construction to the modernization of existing structures — is handled with the precision required to maximize both performance and longevity.
